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We are here for you
Our team is there for you.
You can repair your device yourself with instructions or you can send the device to us with the “ repair order ”.
We will check and repair your device within 1-2 working days and send it back to you.
We support the “right to repair”
We support you in troubleshooting, ordering the right spare part and helping you with repairs.
Under " Printable information " you will find spare parts lists for almost all models.
10 years of spare parts availability
We have all spare parts for all models* in stock and offer you
availability of at least 10 years for each spare part.
*own brands only
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Complete devices with ceramics
Shower toilet attachment
Accessories/spare parts
Sprays
What others say about us
Florian K.
Great advice, impeccable support.
"I have to admit, I have rarely been so well informed. Here we talk objectively about a discreet topic.
Just perfect. Thanks!
Product and quality top!"
Marius E.
Satisfaction top!
"This shower toilet changed my life! It is incredibly comfortable and cleans thoroughly. I appreciate the adjustable water pressure and temperature options. Installation was easy and customer service was extremely helpful when I had questions. Great product and great shop! "
Joshua A.
Great
"I was initially skeptical about buying a shower toilet, but I'm so glad I did and I'm glad I found it in your shop! Cleaning with water is so much more pleasant and cleaner than with toilet paper. The shower toilet is user-friendly and feels high quality. Thank you for the quick delivery and friendly service!"
Frequently asked questions
Here you will find questions that are frequently asked by our customers.
Do I need a water filter in front of my device?
This is up to each user. The combination filter is optionally available from us and costs EUR 23.50. If you think that our water is of good quality, you can of course use the butt shower without a filter
Will the clothing possibly get wet?
No, because this is not possible due to the nozzle orientation.
How long does assembly take?
Depending on the circumstances and the type of water connection, installation takes between 30 and a maximum of 90 minutes.
Can children and old people use and operate the device?
The device is very easy to control thanks to its simple operation and symbols.